Privacy Policy

Privacy Policy

Last updated: Jan 2026

This Privacy Policy explains how Starchelle Communications T/A Landscapers VA ("we", "us", or "our") collects, uses, and protects your personal data when you visit or interact with Landscapers VA.

We are committed to protecting your privacy and handling your data in a transparent and secure way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Starchelle Communications Ltd

Registered address: The Cottage, Mill Lane, North Clifton. NG23 7DU

Email address: [email protected]

Data Controller: Starchelle Communications

If you have any questions about this policy or how your data is used, you can contact us using the details above.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Contact information – such as your name, email address, phone number

Business information – such as company name or role (if provided)

Technical data – including IP address, browser type, device information, and operating system

Usage data – pages visited, time spent on the site, and interactions with content

Marketing preferences – including whether you have opted in or out of marketing communications

We only collect personal data that is necessary and relevant.

3. How We Collect Your Data

Your data may be collected when you:

Fill in a contact or enquiry form

Sign up to our email list or download a free resource

Book a call or purchase a product or service

Browse our website (via cookies and analytics tools)

Contact us directly by email or social media

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide information you request

Deliver products or services you have purchased

Manage client relationships and communication

Send marketing emails (where you have given consent)

Improve our website, services, and user experience

Meet legal, accounting, or regulatory requirements

We will never sell your data.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

Consent – where you have clearly opted in (e.g. email marketing)

Contract – where processing is necessary to deliver a service or product

Legitimate interests – to operate and improve our business, where your rights are not overridden

Legal obligation – where we must comply with the law

6. Email Marketing

If you sign up to receive emails from us, we will only send them in line with your preferences. You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

We use third-party email marketing platforms to manage subscriptions securely.

7. Cookies and Analytics

Our website uses cookies to:

Ensure the site functions correctly

Analyse website traffic and usage

Improve performance and content

You can control or disable cookies through your browser settings. For more detail, please see our Cookie Policy [or include here if combined].

8. Sharing Your Data

We may share your data with trusted third parties only where necessary, such as:

Website hosting providers

Email marketing platforms

Payment processors

Analytics services (e.g. Google Analytics)

All third parties are required to handle your data securely and in line with data protection laws.

9. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

We only keep your data for as long as necessary for the purposes for which it was collected, or to meet legal requirements.

10. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data (where applicable)

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us at [email protected]

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date shown at the top.